Are you ready to discover the most successful strategies and techniques for dealing with people behaving badly and building and working in truly productive teams? 

Then you don't want to miss these two powerful workshops in one day in June when I present for you...

  "The People Power Workshops"

 From the Desk of Dr Judy Esmond, A Leading Expert in the Study of Human Behaviour

Dear Colleague,

 

Having facilitated thousands of workshops throughout Australia in the area of human behaviour, two of the most constantly requested training topics have always been "how do to deal with difficult people who behave badly" and "how to build and be part of truly prodcutive teams". 

This is really no surprise!  Dealing with people, individually and in teams is an ongoing issue for so many of us.  In response to continual requests, myself and my team at TEAM CONSULTANTS have developed a powerful one day program of two fast-paced, content rich People Power Workshops.

In 2010 these workshops were totally SOLD OUT and I promised so many disappointed people to bring them back again in 2011. But this time we've raised the stakes and added SIX new great techniques for you that have not been presented before.  So please make sure to lock in your places now as these workshops will only presented once this year throughout Australia.

 

In one day and two action-packed workshops you'll discover the most powerful strategies and techniques guaranteed to...

 

	Ensure your success in handling the difficult behaviour of anyone, anytime and in any situation.
	Give you the skills to confidently handle and deal with those badly behaving customers, clients, volunteers, patients, colleagues, employees and managers.
	Help you to stay cool under pressue and negotiate effectively with everyone.
	Enhance your ability to be part of building truly powerful and highly effective teams.

 

Using our unique SPEED learning system, we can cover in a one day what it takes most other training companies days to cover.  We know your time is valuable so we don't waste a minute on boring, outdated ideas.  We are constantly researching worldwide and re-designing our training programs to focus only on the most innovative and effective techniques and strategies for you.

 

So if you are ready to take your knowledge to a new level, get ready to join me, Dr Judy Esmond, a leading international expert in the study of human behaviour.  You will discover the latest, greatest and most powerful PRACTICAL strategies and techniques that you can put into action immediately.

 

                                                   

                              

So let's take a look at what you'll discover in Workshop 1 and 2 all in just one day...

You can print out all 10 pages or click here and download a 2 page summary of the workshops

People Behaving Badly Workshop
Morning Workshop

 

Difficult clients, customers, patients, work colleagues, volunteers, employees and bosses are everywhere.  Yet very few people know how to really handle these annoying, frustrating, distressing and badly behaving people.

You and I both know that it only takes one difficult person whether it's a client, colleague, volunteer, employee or boss that left unchecked, can wreak havoc and even destroy the most successful companies, businesses or organizations.  In so many situations, the destructive behaviour of these difficult people is gnored or handled so badly.  Often it has resulted in the demise of many promising programs and the departure of the very best people.  But this is about to change, as you join me for this workshop where you'll discover:

 

	What is the deeper underlying emotional base of even the most difficult behaviours.
	What are the top 3 strategies that you must choose in dealing with any conflict situation.
	Why you need to use the 8 Cs checklist in all your future communication.
	What are the 5 conflict personality styles and how to handle each of them.
	How to use the most effective sure-fire strategy to defuse verbally aggressive people.
	When and how to use the win-win negotiation tools in dealing with others.
	What is the 'battlefield' technique and how to use it to stop whingers, whiners and negative people.
	When to use 'scripting', 'sponging' and the 'record' techniques in communicating with difficult people.
	How to use the persuasion model to successfully negotiate with anyone, anywhere and anytime.
	How to handle complaints and criticism and why you should ask for more.
	The top 10 strategies to help you 'think on your feet' and stay cool under pressure.

 

In just 3 hours you'll gain even more knowledge, strategies and techniques that you can immediately put into practice in dealing with difficult people and their bad behaviour in absolutely any situation.

 

 

Now let's take a look at what you'll learn in Workshop 2...

Building Brilliant Teams Workshop
Afternoon Workshop

 

Any team, whether it's 2 people or 200, is the backbone of a corporation, business or organization. Teams can achieve so much more quicker and faster than any one individual alone. Yet few people know the secrets to building and being part of truly effective teams. It all starts with conflict. Yes, that's right! Not what you expected. But you need the right type of respectful conflict to build dynamic and successful teams.  And that's just the start of what we'll be covering as we turn many of traditional ideas about teams upside down.

So join me, for this exciting workshop where we'll take the art of building really productive teams to a whole new level and explore:

 

	Why conflict is critical activity in developing highly productive teams and how to use it effectively.
	What are the 2 most critical questions that all really innovative teams continually ask and you must too.
	What every team member needs to know about using team development tools to ensure success.
	Whare are the 3 main drivers of human motivation that will get the best out all team members.
	How to use the 12 positive and negative roles model to understand each team member.
	Why teamwork is about knowing when to work together and when to pull apart.
	What is the 'stakeholder analysis' model and how it achieves team support on all projects.
	How to identify the main team tasks in every team and who really is best at doing what.
	What is the '5Rs method' and why it can make all the difference to successful teamwork.
	How to use the '5 job design' and '7 job option' model to guarantee team member satisfaction.
	The simple test to spot true team spirit or when team members are just faking it.

 

If you are part of a team or managing a team, then you don't want to miss these latest and greatest ideas on working in and building truly effective teams.

 

So how good are our training programs? Here's a sample of emails we've received afterwards from some our participants...

Hi Judy, just letting you know that I attended your workshop and I am still raving to others I meet about the brilliance of your delivery style and how engrossed I was throughout the entirety of the day. Congrats on a job well done. Your enthusiasm and vitality for your work was inspiring. Brilliant stuff -- Carol Allen, Disability Services Queensland

 

Judy thank you for the whole experience. You clearly practice what you preach - I can say quite categorically that I have never received such value out of a training seminar as that from this one I attended recently. It was a great, truly involving and your follow up is second to none (and I've been to many seminars here and in the US, Canada and the UK). The material was comprehensive, accessible (and by that I mean useable and applicable to real situations) and very "human", very empowering. I've changed the way I think about my own business plans as a result of the session. I've also spoken to many people about the principles you highlighted in the time since the seminar, and I guess that's testament to the impact it's had on me. Many thanks. -- Ivan Levacic, Business Entrepreneur, Victoria

 

Hi Judy, I attended your workshop in July in Perth and thought it was fantastic and really helpful. I found it to be a really exciting and interactive workshop. Thankyou! -- Samantha Durling, Scitech Western Australia

 

Hi Judy, your workshop is THE best Professional Learning I have been to this year.  The practical strategies portrayed in visual manner, delivered with your wonderful sense of humour made it memorable and enjoyable.  The packages you offer as follow up support are amazing and I thoroughly recommend them! -- Jodie Norwell, Canning Vale College, Western Australia

 

Thank you for your workshop – it was one of the most motivating, inspirational and exciting (yes, even workshops can be exciting!) days and it was definitely worth the 4 hours travel to attend. Thanks -- Karen Burton, Great Lakes Neighbour Aid, New South Wales

 

The development of leadership skills in our expert clinicians was a critical ingredient in the restructure of Silver Chain’s Health Services. Judy Esmond was contracted to provide tools and skills. Judy achieved the goal of this workshop in spades. She immediately engaged these practical people with practical advice that went to the heart of the tasks that they face on a day to day basis. Judy gave them information, examples, activities and practical tools to influence those they supervise. And it was fun and energising -- Stephen Carmody, General Manager Health, Silver Chain, Western Australia

 

Hello Judy, fantastic presentation and extremely valuable in content and your professional delivery to connect with us and get us thinking moving in the right direction. Many thanks. -- Julie Francis, SA Fire & Emergency Services Commission, South Australia

 

Hi Judy, I would like to take this opportunity to thank you very much for all the tireless inspiration.  I have extremely enjoyed attending your workshops over the years and have to tell you that without doubt they have been the best workshops I have ever attended in my working career that spans 40 years.-- Darryl Shatte, Victorian Safety House, Victoria

 

Judy - I would just like to say thankyou so much for a wonderful and inspiring seminar yesterday.  My staff loved the paper game, do you have any other cool team building games for me? It would be great to do one once a fortnight.  I loved every moment of the seminar.  Thanks again -- Sarah Ogden, Grantham Street Veterinary Clinic, Western Australia

 

But don't just rely on what others have to say.  We give you a guarantee that few others ever do.  It is our TEAM Consultants No Risk Guarantee...

 

100% Absolute No Risk Guarantee for You Here is our promise to you. We are so confident that you will gain so many great ideas from attending these workshops that if you do not feel that you have received value for your money – we will cheerfully refund your money. Yes, that's right we will refund your money. We just don’t want any unhappy clients.

 

Yes it Gets Even Better - You'll also Receive all These Bonuses!

Bonus No 1...

You will receive all the workshop notes and handouts on the day and further follow-up notes. These will be provided in the most useful, easy-to-read format we use to combine both visual and text-based content.  You will receive also receive morning tea, lunch and all other refreshments.

                                                  

Bonus No 2...

You will receive genuine discounts on all course products and resources offered on the day of the workshops and a Certificate of Course Attendance via email that you can add to your professional development portfolio.

Bonus No 3...

Extra Bonus Books!  You will receive downloadable books after the workshops to add your learning library to read either on your computer or print out.  When you attend the workshops you will receive a copy of "Effective Communication" (valued at $19.95) and "Office Politics" (valued at $19.95).

 

You can print out all 10 pages or click here and download a 2 page summary of the workshops

 

So with all the bonuses what is your investment?

Remember these workshops were totally SOLD OUT in 2010!  But we're constantly aiming to improve and have now added 6 new powerful techniques and strategies to these latest workshops, that have not been presented before.  So whether you are a manager or an employee and deal with clients, customers, patients, volunteers and other staff or colleagues, then these two workshops are absolutely for you.  Whether you work for a corporation, business, government department or a non-profit organization you cannot afford to miss this action-packed day.

 

                   Your Workshop Investment

Usually the Powerfully Productive Program is $289 but we want as many people as possible to have the opportunity to join me on the day...

 

So we're offering you the opportunity to attend for only $249 per person (incls GST)

                                                              or

Send 2 or more people and you will save $$$ for only $239 per person (incls GST)

 

Location	Day/Date	Venues and Transport Details  NO PLACES ARE LEFT AT THESE WORKSHOPS (morning tea, lunch and all other refreshments are included)
Adelaide	Monday June 6th	Adelaide Meridien Hotel 21 Melbourne Street, North Adelaide (30 free parking spaces at the back of hotel shared with hotel guests or catch the free connector bus service stopping near the venue)
Melbourne	Wednesday June 8th	Jika International Hotel 551 Heidelberg Road (at Chandler Hwy Junction), Fairfield (Free parking all around the venue)
Sydney	Tuesday June 14th	Chatswood Club 11 Help Street, Chatswood (2 minute walk to venue from Chatswood Train Station or Bus Terminal.  Plenty of all day paid parking underneath the venue for a discount price of $10, entering via McIntosh Street )
Brisbane	Thursday June 16th	Arana Leagues Club 247 Dawson Parade, Keperra (15-20 minutes drive north of the CBD with free parking all around the venue)
Perth	Thursday June 30th	Inglewood Civic Centre Training Facility Corner of Ninth Avenue and Beaufort Street, Inglewood (Free parking all around the Centre.  Bus Nos: 21, 22, 67 and 68 from the City will drop you at the door within 10 minutes)
Start Time at 9.00am and Finish Time is 4.00pm

Please Note:  Sorry! There are no refunds for non-attendance or cancellations.  However, if you are unable to attend you are certainly most welcome to nominate someone else to come in your place.

 

4 Easy Ways to Book and Secure Your Places Right Now...

Don't miss this opportunity as places are limited and always go fast for all our training programs and courses!  Certainly, all our training programs in 2010 were sold out! Now you can choose any of the 4 easy ways to enrol.

 

1. Book now via our Online Booking Form

We know it can take some time for payments to go through for some companies or organizations. So when you book, we'll send you a confirmation letter with all the details via email within 24 hours and a tax invoice. You can then arrange payment via credit card, cheque or direct deposit.  Whatever works best for you.  But your places are then secure.  Click here to enrol via the online booking form.

 

2. Book now via Credit Card Payment

Simply pay securely by either Visa or Mastercard to secure your places.  You'll receive an initial receipt immediately to your email inbox.  We'll then email you to confirm the names of those attending and then send you a confirmation letter with all the details and an official tax receipt within 24 hours. 

Full Day Workshop for 1 person only ($249 per person)

Full Day Workshop for 2 or more people ($239 per person)

 

3. Book now via Email

Just email us at support@teamconsultants.info with your attendance details – name, company/organization, address and number of attendees. We will then email straight back to confirm your registration and then forward a confirmation letter and tax invoice within 24 hours. You can then arrange payment via credit card, cheque or direct deposit.

 

4. Book now via Telephone

Give us a call on (08) 9371 2677. We can talk about all the details and answer any questions you may have and book in your places.  We will then email you a confirmation letter and tax invoice within 24 hours. You can then arrange payment via credit card, cheque or direct deposit.

 

I look forward to working with you and sharing all the latest, greatest and most innovative ideas with you soon.

 

Sincerely,

Judy

Dr Judy Esmond

 

P.S. I'd be truly delighted to have you join us for these two exciting workshops in one day.  But places are limited and they do fill up fast, so please make sure to secure your places now!  Just make sure to fill in the online booking form, register via credit card or just telephone or email us directly at support@teamconsultants.info