From the Desk of Dr Judy Esmond

Dear Colleague,

At the end of the last year, we conducted a poll and asked all our subscribers to our numerous websites, newsletters and training programs one question "what is your biggest challenge in 2012"? 

After studying all the responses from thousands of our subscribers based in government departments, educational facilities, local councils, non-profit organizations, businesses and volunteering programs, certain challenges dominated. So having facilitated hundreds of workshops around Australia and internationally and using my expertise as a leading authority in the study of human behaviour, I wanted to design powerful training workshops addressing these challenges. With my team, we have designed two NEW workshops, to meet these challenges and to help everyone to deal with...

 

  "The Biggest Challenges of 2012"

 

We know your time is valuable so we don't waste a minute on boring, outdated ideas. We've developed two concise and concentrated half-day workshops in just one day that capture the 'key' strategies and techniques to effectively handle these challenges.

So what are these biggest challenges? Well the results are in! When analysed they fell into two main areas and so two powerful workshops.

 

Let's discover what are the biggest challenges in the fast-paced Workshop 1...

For all those involved in working with people, we combined the main areas of challenge into what we've called the 3Cs Workshop and they are...

 

3Cs - Change, Conflict and Communication

Workshop 1 : 9 to 12 pm

 

This workshop is for everyone based in government departments, local councils, educational facilities, non-profit organisations, small business or volunteer programs. This workshop aims to effectively manage issues relating to change and dealing with people that are major challenges in 2012.  People had questions such as: How do you deal successfully with change? Where do you focus your energy and resources in times of change? How do you deal with the demands of multiple stakeholders in a program? How do you effectively handle conflict that may involve staff, managers, colleagues, clients, customers or volunteers? How do you communicate most successfully with others?

So to answer these and other questions, we've designed a powerful half-day workshop that will focus on the 'key' strategies and skills to ensure your increasing success in managing change and dealing with other people.  In this morning workshop you will learn...

	How understanding the change curve will guarantee your own success and that of others.
	How to use the stakeholder analysis model to focus your time, energy and resources.
	Why the 7 SCHEMES strategy should be used in all action planning.
	What technological changes are worth your effort and what to ignore as just a waste of time.
	Understand the PEST 4-part model to successfully handle future change.
	Why the concept of best practice can spell disaster for many programs and projects and what to do about it.
	How to use the most critical strategies in handling conflict with people, anywhere and anytime.
	Understand the types of people who don't want to resolve conflict and what to do about them.
	How to use the 4 Square technique to help solve difficult situations and deal with difficult people.
	10 communication steps in giving and receiving effective feedback and overcoming negativity.
	The top 15 tips directly from those in the field on communicating effectively with others.

 

In just 3 hours you'll gain so many more strategies and techniques that you can immediately put into practice in whatever your role in a government department, council, non-profit, small business or volunteering setting.

 

 

Now let's explore what are the biggest challenges in the content-rich Workshop 2...

For all those involved in working with people and specifically volunteers, we've combined the main areas of challenge into what we call the 3Rs Workshop and they are...

 

3Rs - Recruit, Retain & Recognise Volunteers

Workshop 2 : 1 to 4 pm

 

For everyone in a wide range of government, councils, non-profits and groups specifically dealing with volunteers, having more effective ideas and ways to recruit, retain and recognize even more volunteers remain the main challenges in 2012. For many, what worked in the past to recruit and retain volunteers is no longer working as well. So many questions from people revolved around: What new and effective strategies can we use to successfully recruit, retain and recognise more volunteers?

So you asked for it, we designed it! A second exciting half-day afternoon workshop where you can discover...

	3 powerful models for volunteer recruitment and knowing which model to use in different situations.
	A new model for utilising one-off and short-term volunteers to convert more to long-term volunteers.
	Why the largest welfare and emergency management organizations have got it wrong when volunteer numbers decline.
	The most powerful technique to ensure that senior management understands volunteers.
	Why most of social media is hype and a waste of time and what are the 4 areas only to focus on to get results.
	How even the smallest volunteering group can now compete with the biggest organizations.
	Just what are Baby Boomers, Generation Y, X and Z looking for from volunteering.
	What are most important leadership skills you need in dealing with volunteers.
	The importance of exit research for retention and what questions you should always ask.
	How to develop unexpected recognition as one of your most powerful retention tool.
	The top 15 tips direct from those in the field on recognising and appreciating volunteers.

 

In only 3 hours you will leave with so many new ideas and practical strategies that will help you focus your time, energy and resources to recruit, retain and recognize even more volunteers.

You can print out all 10 pages or click here and download a 2 page summary of the workshops and enrolment details

 

So if you are dealing with change issues and dealing with people, come join me at the 3Cs Workshop 1. If you are also aiming to recruit, retain and recognise even more volunteers then also join me at the 3Rs Workshop 2 as well. As a leading expert in the study of human behaviour, team building and also volunteering, I am always excited to continue to discover and present to you practical strategies and techniques that you can put into action immediately. I've filled these workshops with ALL NEW ideas for you that I haven't presented before.

 

But what do people really think about our training programs? Here's a sample of unsolicited emails we've received from past participants...

 

Thank you for the additional resources and the workshop. I wasn’t sure what to expect from the day – however I came away with more practical tips than I have from any workshop I have attended for years. Thank you once again. -- Julie Bignell, CEO, Life's for Living, South Australia

 

Hi Judy, just letting you know that I attended your workshop and I am still raving to others I meet about the brilliance of your delivery style and how engrossed I was throughout the entirety of the day. Congrats on a job well done. Your enthusiasm and vitality for your work was inspiring. Brilliant stuff. -- Carol Allen, Disability Services Queensland

 

Judy thank you for the whole experience. You clearly practice what you preach - I can say quite categorically that I have never received such value out of a training seminar as that from this one I attended recently. It was a great, truly involving and your follow up is second to none (and I've been to many seminars here and in the US, Canada and the UK). The material was comprehensive, accessible (and by that I mean useable and applicable to real situations) and very "human", very empowering. I've changed the way I think about my own business plans as a result of the session. I've also spoken to many people about the principles you highlighted in the time since the seminar, and I guess that's testament to the impact it's had on me. Many thanks. -- Ivan Levacic, Business Entrepreneur, Victoria

 

Hi Judy, I attended your workshop in July in Perth and thought it was fantastic and really helpful. I found it to be a really exciting and interactive workshop. Thankyou! -- Samantha Durling, Scitech Western Australia

 

Hi Judy, your workshop is THE best Professional Learning I have been to this year. The practical strategies portrayed in visual manner, delivered with your wonderful sense of humour made it memorable and enjoyable. The packages you offer as follow up support are amazing and I thoroughly recommend them! -- Jodie Norwell, Canning Vale College, Western Australia

 

Thank you for your workshop – it was one of the most motivating, inspirational and exciting (yes, even workshops can be exciting!) days and it was definitely worth the 4 hours travel to attend. Thanks -- Karen Burton, Great Lakes Neighbour Aid, New South Wales

 

The development of leadership skills in our expert clinicians was a critical ingredient in the restructure of Silver Chain’s Health Services. Judy Esmond was contracted to provide tools and skills. Judy achieved the goal of this workshop in spades. She immediately engaged these practical people with practical advice that went to the heart of the tasks that they face on a day to day basis. Judy gave them information, examples, activities and practical tools to influence those they supervise. And it was fun and energising -- Stephen Carmody, General Manager Health, Silver Chain, Western Australia

 

Hello Judy, fantastic presentation and extremely valuable in content and your professional delivery to connect with us and get us thinking moving in the right direction. Many thanks. -- Julie Francis, SA Fire & Emergency Services Commission, South Australia

 

Hi Judy, I would like to take this opportunity to thank you very much for all the tireless inspiration. I have extremely enjoyed attending your workshops over the years and have to tell you that without doubt they have been the best workshops I have ever attended in my working career that spans 40 years.-- Darryl Shatte, Victorian Safety House, Victoria

 

Judy - I would just like to say thankyou so much for a wonderful and inspiring seminar yesterday.  My staff loved the paper game, do you have any other cool team building games for me? It would be great to do one once a fortnight. I loved every moment of the seminar. Thanks again -- Sarah Ogden, Grantham Street Veterinary Clinic, Western Australia

 

Dear Judy, I really did appreciate your presentation. This is the second time that I have heard you and I have been very impressed with your style of communication, the way that you communicate with simplicity so people understand what are often very complex issues, the level of creativity and relevance in application and of course your sense of humour! -- Vanessa M. Leane, St John Ambulance, South Australia

 

But don't just take the word of our participants. We also give you a guarantee that few other training providers ever do. It is our TEAM Consultants No Risk Guarantee...

 

100% Absolute No Risk Guarantee for You Here is our promise to you. We are so confident that you will gain so many great ideas from attending these workshops that if you do not feel that you have received value for your money – we will cheerfully refund your money. Yes, that's right we will refund your money. We just don’t want any unhappy clients.

 

                    So who should attend these workshops?

The 3Cs of Change, Conflict and Communication Workshop is for everyone working with people. If you're based in a government department, local council, educational facility, non-profit, small business or volunteering program, then this morning workshop is for you.

The 3Rs of Recruit, Retain and Recognise Volunteers Workshop is for everyone involved in working with people and volunteers. If you're based in a government department, council, non-profit and group specifically dealing with volunteers, then this afternoon workshop is for you.

 

           I am ready to attend... so what's my investment?

You can attend either Workshop One or Workshop Two. Or you can join me for BOTH workshops on the day and save even more $$$.

Plus Your Extra Bonuses: You will also receive all the workshop notes and handouts on the day and further follow-up notes. These will be provided in the most useful, easy-to-read format we use to combine both visual and text-based content. You will also receive a certificate of attendance (if you would like one), to add to your professional development portfolio.

 

                       Each workshop is $129 per person (includes GST)

                                                              or

                    Both Workshops for only $229 (includes GST)

                                  Saving $29 per person compared to the individual price for both workshops

 

Location	Day/Date	Venues and Transport Details (Morning or afternoon tea are provided for those attending only one workshop) (Morning/afternoon tea and lunch are provided for those attending both workshops)
Melbourne	Monday March 26th	Jika International Hotel 551 Heidelberg Road (at Chandler Hwy Junction), Fairfield (Free parking at the venue)
Brisbane	Wednesday March 28th	Mercy Place 371 Simpsons Rd, Bardon (turn off at the sign on Simpsons Rd onto Macrae Rd) (Free parking at the venue)
Sydney	Friday March 30th	Metro Inn Ryde 860 Victoria Road, Ryde (Free parking at the venue enter off Bowden St. 10 min walk from West Ryde Trian Station)
Adelaide	Monday April 2nd	Royal Coach Motor Inn 24 Dequetteville Terrace, Kent Town (Very limited free parking at the back of the venue but street parking 5-10 minutes walk away)
Perth	Thursday April 26th	Inglewood Civic Centre Training Facility    PLACES ONLY STILL AVAILABLE IN PERTH Corner of Ninth Avenue and Beaufort Street, Inglewood (Free parking all around the venue. Bus Nos: 21, 22, 67 and 68 from the City will take 10 minutes)

Please Note:  Sorry! There are no refunds for non-attendance or cancellations. However, if you are unable to attend you are certainly most welcome to nominate someone else to come in your place.

 

4 Easy Ways to Book and Secure Your Places Right Now...

Don't miss this opportunity as places are limited and always go fast for our training workshops and programs!  Certainly, many of our training programs sold out last year! Now you can choose any of the 4 easy ways to enrol.

 

1. Book now via our Online Booking Form

We know it can take some time for payments to go through for some companies or organisations. So when you book, we'll send you a confirmation letter with all the details via email within 24 hours and a tax invoice. You can then put the invoice into the system for payment via credit card, cheque or direct deposit. Whatever works best for you. But your places are then secure, even if the invoice is not paid until after the workshop.  Click here enrol via the online booking form.

 

2. Book now via Credit Card Payment

Click on the 'order now' logo and pay securely by either Visa or Mastercard to secure your places. You'll receive an initial receipt immediately to your email inbox. We'll then email you to confirm the names of those attending and then send you a confirmation letter with all the details and an official tax receipt within 24 hours. 

3Cs Morning Workshop One

3Rs Afternoon Workshop Two

Both Workshops One and Two

 

3. Book now via Email

Just email us at support@teamconsultants.info with your attendance details – name, company/organization, address, number of attendees and which workshop(s). We will then email back to confirm your registration and then forward a confirmation letter and tax invoice within 24 hours. You can then put the invoice into the system for payment via credit card, cheque or direct deposit. But even if it does not get paid until after the workshops your place is still secure.

 

4. Book now via Telephone

Give us a call on (08) 9371 2677. We can answer any questions you may have and book in your places. We will then email you a confirmation letter and tax invoice within 24 hours. You can then arrange payment via credit card, cheque or direct deposit.

 

I look forward to working with you and sharing so many ideas and strategies with you soon.

 

Sincerely,

Judy

Dr Judy Esmond

 

P.S. I'd be truly delighted to have you join us at these exciting workshops in one day. But places are limited, so please make sure to secure your places now! 

You can fill in the online booking form, register via credit card payment, just telephone or email us directly at support@teamconsultants.info

 

 

You can print out all 10 pages or click here and download a 2 page summary of the workshops and enrolment details